YAKKA Int Ltd Privacy Policy

Our privacy policy is effective from: 1st April 2023

 

YAKKA Int Ltd is a social app. Our products and services allow users to arrange meetings in person for 20 minutes. It also allows for group meetings and in-person services.
When you use these services, you’ll share some information with us. So we want to be upfront about the information we collect, how we use it, whom we share it with and the controls we give you to access, update and delete your information.
That’s why we’ve written this Privacy Policy. And it’s why we’ve tried to write it in a way that’s easy to understand for all our users and blissfully free of the legalese that often clouds these documents. Of course, if you still have questions about anything in our Privacy Policy, just contacts us at support@yakkaworld.com

Information we collect


There are 3 basic categories of information we collect:

  • Information you provide.
  • Information we get when you use our services.
  • Information we get from third parties.

Here’s a little more detail on each of these categories.


Information you provide


When you interact with our services, we collect information that you provide to us. For example, many of our services require you to set up an account, so we may need to collect a few important details about you, such as your name, username, password, email address, phone number and date of birth. We also ask you to provide us with some additional information that will be publicly visible on our services, such as a profile picture that we use to verify you, your hobbies and interests, your occupation and your location. Some services, such as commerce products, may require you to provide us with a debit or credit card number and its associated account information.

Of course, you’ll also provide us whatever information you send through our services, such as the chat. Keep in mind that the users who view your Profile, Chats and any other content can always save that content or copy it outside the app. So, the same common sense that applies to the internet at large applies to our services as well: Don’t send messages or share content that you wouldn’t want someone to save or share.

When you contact customer support or communicate with us in any other way, we’ll collect whatever information you volunteer or that we need to resolve your question.


Information we get when you use our services


When you use our services, we collect information about which of those services you’ve used and how you’ve used them. Here’s a fuller explanation of the types of information we collect when you use our services:

  • Usage Information.We collect information about your activity through our services. For example, we may collect information about:
    • How you log on to the app, how often you access the app and how many YAKKAs you set up or attend.
    • How you communicate with other users, such as their names, the time and date of your communications, the number of messages you exchange with your friends, which friends you exchange messages with the most, and your interactions with messages (such as when you open a message or capture a screenshot).
  • Device information. We collect information from and about the devices you use. For example, we collect:
  • information about your hardware and software, such as the hardware model, operating system version, device memory, advertising identifiers, unique application identifiers, apps installed, unique device identifiers, device usage data, browser type, keyboards installed, language, battery level and time zone;
  • information from device sensors, such as accelerometers, gyroscopes, compasses, microphones and headphone connection; and
  • information about your wireless and mobile network connections, such as mobile phone number, service provider, IP address and signal strength.
  • Device phone book.Because our services are all about communicating with friends, we may – with your permission – collect information from your device’s phone book.
  • Camera, photos and audio. Many of our services require us to collect images and other information from your device’s camera and photos. For example, you won’t be able to verify your account or upload photos from your camera roll unless we can access your camera or photos.
  • Location information. When you use our services, we may collect information about your location. With your permission, we may also collect information about your precise location using methods that include GPS, wireless networks, mobile towers, Wi-Fi access points and other sensors, such as gyroscopes, accelerometers and compasses. This allows you to use the app to locate and meet up with other users.
  • Information collected by cookies and other technologies. Like most online services and mobile applications, we may use cookies and other technologies such as web beacons, web storage and unique advertising identifiers to collect information about your activity, browser and device. We may also use these technologies to collect information when you interact with services we offer through one of our partners, such as advertising and commerce features. For example, we may use information collected on other websites to show you more relevant advertisements. Most web browsers are set to accept cookies by default. If you prefer, you can usually remove or reject browser cookies through the settings on your browser or device. Keep in mind though, that removing or rejecting cookies could affect the availability and functionality of our services..
  • Log information.We also collect log information when you use our website, such as:
  • details about how you’ve used our services;
  • device information, such as your web browser type and language;
  • access times;
  • pages viewed;
  • IP address;
  • Identifiers associated with cookies or other technologies that may uniquely identify your device or browser; and
  • Pages you visit before or after navigating to our website.

Information we collect from third parties


We may collect information about you from other users and third parties. Here are a few examples:

  • Advertisers, app developers, publishers and other third parties may share information with us as well. We may use this information, among other ways, to help target or measure the performance of adverts.
  • If another user uploads their contact list, we may combine information from that user’s contact list with other information we have collected about you.

How we use information


What do we do with the information we collect? The short answer is: provide you with an amazing set of products and services that we improve relentlessly. Here are the ways we do that:

  • Develop, operate, improve, deliver, maintain and protect our products and services.
  • Send you communications, including by email or SMS where permitted. For example, we may use email or SMS to respond to support enquiries or to share information about our products, services and promotional offers that we think may interest you.
  • Monitor and analyse trends and usage.
  • Personalise our service to you by, among other things, suggesting friends, profile information, helping YAKKA users find each other and third-party apps and services, or customising the content we show you, including ads.
  • Provide and improve our advertising services, ad targeting and ad measurement, including through the use of your precise location information (again, if you’ve given us permission to collect that information), both on and off our services. We may also store information about your use of third-party apps and websites on your device to do this. This allows us to send you adverts that are based on your interests and not just generic marketing. Such advertising helps keep the app free for our users.
  • Enhance the safety and security of our products and services.
  • Verify your identity and prevent fraud or other unauthorised or illegal activity.
  • Use information we’ve collected from cookies and other technology to enhance our services and your experience with them.
  • Enforce, investigate and report conduct violating our Terms of Service and other usage policies, respond to requests from law enforcement and comply with legal requirements.

How we share information


We may share information about you in the following ways:

  • We may share the following information with other users:
  • Information about you, such as your username, name and profile information
  • Information about how you have interacted with our services, such as your reviews “score”, the names of YAKKA users you are friends with, how many YAKKA meetings you have enjoyed, your recent location history (if you choose to share your location on YAKKA) and other information that will help YAKKA users understand your connections with others using our services.
  • Information about your device, such as the operating system and device type, to help you receive Chats and other content in the optimal viewing format.
  • Any additional information you have directed us to share.
  • With all YAKKA users, our business partners and the general public. We may share the following information with all YAKKA users, as well as with our business partners and the public:
  • Public information like your name, username, profile pictures, hobbies and interest and Public Profile.
  • With our affiliates. We may share information with entities within our company.
  • With third parties. We may share information with third parties in the following ways:
  • We may share information about you with service providers, who perform services on our behalf, including to facilitate payments and measure and optimise the performance of ads and deliver more relevant ads, including on third-party websites and apps.
  • We may share information about you with business partners that provide services and functionality on our services.
  • We may share information about you, such as device and usage information, to help us and others prevent fraud.
  • We may share information about you for legal, safety and security reasons. We may share information about you if we reasonably believe that disclosing the information is needed to:
  • Comply with any valid legal processing, governmental request or applicable law, rule or regulation.
  • Investigate, remedy or enforce potential Terms of Service and Community Guidelines violations.
  • Protect the rights, property or safety of us, our users or others.
  • Detect and resolve any fraud or security concerns.
  • We may share information about you as part of a merger or acquisition. If YAKKA Int Ltd gets involved in a merger, asset sale, financing, liquidation or bankruptcy or acquisition of all or some portion of our business to another company, we may share your information with that company before and after the transaction closes.
  • Non-personal information. We may also share aggregated, non-personally identifiable or de-identified information with third parties that provide services to us or perform business purposes for us.

Third-party content and integrations


Our services may contain third-party content and integrations. Through these integrations, you may be providing information to the third party as well as to YAKKA. We are not responsible for how those third parties collect or use your information. As always, we encourage you to review the privacy policies of every third-party service that you visit or use, including those third parties you interact with through our services.


How long we keep your information


YAKKA stores your information for as long as you are an active user on the app.

We may store other information for longer periods of time. For example:

  • We store your basic account information — like your name, phone number and email address — until you ask us to delete them.
  • We store location information for different lengths of time based on how precise it is and which services you use

If you ever decide to stop using YAKKA, you can just ask us to delete your account. We’ll also delete most of the information we’ve collected about you after you’ve been inactive for a while.

Keep in mind that, while our systems are designed to carry out our deletion practices automatically, we cannot promise that deletion will occur within a specific time frame. There may be legal requirements to store your data, and we may need to suspend those deletion practices if we receive valid legal process asking us to preserve content, if we receive reports of abuse or other Terms of Service violations, or if your account, content created by you or content created with other users is flagged by others or our systems for abuse or other Terms of Service violations. Finally, we may also retain certain information in backup for a limited period of time or as required by law.


Control over your information


We want you to be in control of your information, so we provide you with the following tools.

  • Access, Correction, and Portability.You can access and edit most of your basic account information right in our app.
  • Revoking permissions.In most cases, if you let us use your information, you can simply revoke your permission by changing the settings in the app or on your device if your device offers those options. Of course, if you do that, certain services may lose full functionality. For promotional emails and SMS, you may opt out by clicking on the unsubscribe link or similar mechanism as provided.
  • While we hope you’ll remain a lifelong YAKKA user, if for some reason you ever want to delete your account, you can do so through the app. You can also delete some information in the app, like photos you’ve saved.
  • If you opt out of tracking on devices running iOS 14.5 or more recent versions, we will not link identifiable information from third-party apps and websites with identifiable information from YAKKA for advertising purposes, except on your device.

International data transfers


We may collect your personal information from, transfer it to and store and process it in the United Kingdom and other countries outside of where you live. Whenever we share information outside of where you live, when we are legally required to do so, we make sure an adequate transfer mechanism is in place. We also make sure any third parties we share information with have an adequate transfer mechanism in place, as well.


Children


Our services are not intended for – and we don’t direct them to – anyone under the age of 18. That’s why we do not knowingly collect personal information from anyone under the age of 18.


Revisions to the Privacy Policy


We may change this Privacy Policy from time to time. But when we do, we’ll let you know one way or another. Sometimes, we’ll let you know by revising the date at the top of the Privacy Policy that’s available on our website and mobile application. Other times, we may provide you with additional notice (such as adding a statement to our websites’ home pages or providing you with an in-app notification).